IKEA jobs it’s all about our clients, and in Customer Relationships, we make and retain long-lasting connections with new and surviving consumers in a multichannel retail scene. We’re a distinct team that works collectively to ensure an actual and joyful existence for all IKEA companies and customers: we set up assistance, gather feedback, and do things right! Our modus operandi is to equate to people by hearing to their personal needs and to generate genuine interactions. We’re a group of people who are truly violent about themselves!
• Manage the progress and completion of a team of up to 10 people;
• Ensure the administration and planning of customer applications for the entire Canadian business.
• Support co-worker’s growth and performance
• Give and cooperate with appropriate stakeholders, i.e. the physiological and visible supply chain control team;
• Support and achieve the ideals of our IKEA jobs values and knowledge in terms of hiring, training, development, and leadership;
• Ensure that means documents are kept up to age.
TOGETHER AS A TEAM
The Rescue team contributes to the achievement of the store replenishment method before opening, in the common efficient, practical, and safe way and ensure the goods flow plans are optimized. They achieve this by using the information about IKEA jobs, as well as the IKEA tools and the knowledge and expertise of their associates. This occurs in agreed goods open for customers at the most economical possible costs.
WHO YOU ARE
• Exceptional communication skills (verbal and written), in French and English.
• 1 to 2 times of previous kitchen planning activity
• Proficiency in customer assistance, preferably in retail.
• Love for designing and selling canteens.
• Flexible passageway to work and are open to innovation
WHAT YOU’LL BE DOING DAY TODAY
• Offer trained and courteous assistance to the kitchen and business clients via phone and e-mail.
• Use understanding of the range, the sales arrangement, and tools to enhance the easy ordering process.
• Explain the characteristics and benefits of our commodities and assistance; offer add-on sales.
• Use all possible information specialists to give buyers correct and updated data.
• Build powerful networks with consumers.
• Support e-commerce clients and follow up on real orders.
OUR TEAM WITHIN IKEA
Boost sales by utilizing powerful selling skills and devices to satisfy eCommerce client needs and view IKEA jobs as the best home furnishing market.
Furniture and home inspiration
For more than 70 years, we have strived to create a better common life for several people. As a home furnishing wares, we do this by manufacturing furniture that is well-designed, useful, and affordable. Here you will discover everything from lively home explications to a large choice of bedroom furniture, lighting, sofas, homeware, traps, curtains, bedclothes, and more. Explore our wide range of outcomes in-store or online!